Privacy Policy

Introduction

This privacy statement outlines the privacy practices of Acme Credit Consultants Ltd (details below). We do not share users’ details with any third parties outside our group companies.

Please review this Privacy Policy carefully. This policy takes effect on 21st May 2018. We updated this Privacy Policy to comply with the European Union General Data Protection Regulation. We also updated it to comply with the Privacy and Electronic Communications Regulations and the Privacy and Electronic Communications Regulations. It also reflects changes to the Acme Credit Consultants Ltd website.

Information Collection and Use

1.Who We Are (Controller Information)

Acme Credit Consultants Ltd is the controller of the information collected through our website (www.acmecredit.co.uk). We also collect information by telephone, email, post, and documents.

2. Why We Collect Personal Information

We collect personal information to give you access to all parts of our website. We also use it to provide the services and advice you require. We also use and analyse the information to administer our services. This helps us support, improve, and develop our business. Where necessary, we may refer you to the most appropriate financial solution. (Minor improvement.)

3. Communication and Service Updates

In particular, we may use your information to ask for your views on our services. We may also occasionally notify you about important changes or developments to the websites or our services.

4. Marketing and Third-Party Services

Where you have given your consent, we may tell you about our products and services. We may also tell you about services from carefully selected third parties. These services may interest you or help improve your financial situation. If you change your mind about future contact, please let us know.

5. Consent to Contact

By providing your contact details, you consent to us contacting you by mail, telephone, fax, email, or SMS/MMS. We may contact you about our services. We may also tell you about services from carefully selected business partners or other third parties that may interest you. You can withdraw this consent at any time by contacting us.

6. Data Storage and Security

Acme Credit Consultants Ltd stores this information on its computers and databases. Only authorised personnel can access this information. We store this information so we can send the communications you have requested. We also use it to respond to your enquiries.

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Registration and email preferences

To use some features of our website, you may need to complete a registration form. During registration, you provide your name and email address.All other fields are optional. These include your company name, job title, and communication preferences.

We use this information to contact you about topics that interest you on our site. We also use it as a security feature to help you retrieve lost passwords. If you register to use the site, we restrict access to your personal details to authorised Acme Credit personnel.

Only authorised Acme Credit personnel can view or amend your information. They only access it when needed to provide our services. We use specialist third-party mailing services to send emails and marketing communications.We also gather statistics on email opens and clicks using industry-standard technologies. We use this information to analyze readership trends in our reports.

Customer Service Correspondence

We record all customer service correspondence on our dedicated servers. We use in-house software to manage these records. We keep these records to maintain our relationship with you. We use them to measure and improve our customer service. We also use these records to investigate potential fraud. They also help us investigate breaches of our User Agreement.

Our Use and Disclosure of Information

Internal Uses

We collect and store all your date in within UK and EEA however,we may transfer and store the data we collect from you at a destination outside the European Economic Area (EEA). Staff who work for us or one of our suppliers outside the EEA may also process your data, may also process it. This staff may handle, among other things, fulfilling your order, processing your payment details, and providing support services. We will take all steps reasonably necessary to ensure we treat your data securely and in accordance with this privacy policy.

Cookies

Cookies are small text files that websites place on your computer when you visit them. Website owners use cookies to make websites work more efficiently and to collect information about how visitors use their sites.

Acmecredit.co.uk may use cookies to personalise your experience and analyse how users browse our website. Cookies also help you avoid logging in more than once, saving you time.

You can disable or reject cookies by changing your browser settings. If you choose to disable cookies, you will still be able to use our website. However, some features and functionality may not work correctly now or in the future.

The cookies we set do not collect personally identifiable information, such as your name or email address.

Sharing

We may share aggregated demographic information with business affiliates, for example, advertisers. We do not link this to any personal information that can identify an individual.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may share some of your personal information in limited circumstances. We only do this to provide our services, improve them, or protect our users. We always apply strict safeguards, as described in the "Our Use and Disclosure of Information" section.

Marketing

Disclosure to Third Parties: We will not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent and will only disclose this information in the limited circumstances and for the purposes described in this policy.

Links

This website includes links to other websites. Please be aware that Acme Credit Consultants Ltd does not claim any responsibility for the privacy practices of such other sites, and this policy does not apply to any external site that you might visit. We encourage users to read the privacy policy of every website they visit. This is especially important before sharing personal information. This privacy statement applies solely to information this website collects.

Updates

We may also send the user site and service announcement updates, or notices concerning a report, presentation, app or visualization which they have purchased, where for example we have identified an error in the data. Users are not able to unsubscribe from service announcements that contain important information about the service. We communicate with users to provide requested services and to discuss issues relating to the site via e-mail.

Rights to withdraw consent

We give our users the opportunity to ‘opt-in’ and tailor the content they receive. If you don’t wish to receive marketing communications from us, you have the option to withdraw your consent at any time. You can withdraw your consent during registration. You can also use the unsubscribe link in our marketing emails, update your account preferences, or contact us directly. You may also reply to tell us that you no longer wish to receive marketing communications. We take your privacy seriously. We will only store your information for as long as you have provided consent to receive our communications.

Access to personal information

Acme Credit Consultants Ltd tries to be as open as it can be in terms of giving people access to their personal information. Users have the right to access, rectify and erase their personal data. Individuals can find out if we hold any personal information by making a “subject access request” under the Data Protection Act 1998. If we hold information about you, we will describe it. We will explain why we hold it and where we obtained it. We will also tell you who we may disclose it to and provide you with a copy in an understandable format.

Notification of Changes

We keep our privacy policy under regular review. This privacy notice was last updated on 21st May 2018. If we change this Privacy Policy, we will post a notice on this page. This helps users understand what information we collect, how we use it, and when we may disclose it. If we decide to use your personal information differently, we will notify you by email. We will explain how the change affects your information. Users can choose whether we use their information in this different manner in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

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